Welcome to the privacy notice of Digital Health Private Limited ((hereinafter collectively referred to
as "DHPL" "us" "we" or "our")). We are a digital solutions service provider, offering medical services
to subscribers through our mobile application and website.
This Privacy Notice details the manner in which we collect, use and protect your Personal Information provided by you in the course of delivering our Services to you. This Privacy Notice applies regardless of the type of interface you use to access our Services.
We are committed to protecting your Personal information and your privacy. To ensure that you can make informed decisions and feel confident about sharing certain personal information with us, please read this Privacy notice to understand how we collect, process your Personal Information and for what purposes, and the choices you have concerning how your Personal Information is collected and used by us.
If any changes to this Privacy notice is made, we will notify you by including a "NEWLY UPDATED" label with the "PRIVACY NOTICE" link on our Services for 30 days after material changes are made.
We collect information only as necessary and use for the intended purposes it was collected as stated at
the time of collection. Information collected from you can be grouped together as follows:
You may be given the opportunity to 'opt-out' of having any of the above Personal Information collected, processed or transferred by Digital Health. Consent can be withdrawn, i.e. ‘opt-out’, by contacting us through the below mentioned contact details. However, note this choice may affect your use of certain features or services.
We will process your personal information for the purpose stated at the time of collection. Such as:
The above is not an exhaustive list and additional information can be facilitated upon request.
We may use service
providers to help us provide the required services. The information that you have
provided will only be disclosed to the doctors and healthcare providers that you choose to disclose
with. We use personal information to complete transactions and fulfil requests for our services. For
example, we collect your personal information when making a booking to reserve an appointment with
When you enrol to Health Vault service, we may collect personal health information to help you understand and manage your health data. You will be able to view the personal health information, which you have provided by logging into your account. The Health Vault services which Digital Health offers lets you collect, edit, update, and store your personal health information online. The service allows you to access your stored health records.
We may have to share with the parties listed below for the purposes specified in ‘Purpose of collection and processing’:
We require all of our third parties to protect your personal information in adherence to local legal regulations and for specified purposes.
We take responsibility to safeguard the confidentiality and security of your personal
information including reasonable technical, administrative, and physical measures. When your personal
information is shared, we will take a reasonable approach to prevent the
unauthorized use and disclosure of personal information.
Please note, however, that while we attempt to safeguard your personal information, no method of transmitting or storing electronic information is ever completely secure, and thus we make no warranty, express, implied, or otherwise, that your information will never be accessed, used or released in a manner that is inconsistent with this Privacy Notice.
We do not accept any responsibility whatsoever for any unauthorized access or loss of Personal Information that is beyond our control.
We provide access to our Privacy Notice by:
We will retain your personal information for the period necessary to fulfil the purposes
outlined in this Privacy Notice unless a longer retention period is required or permitted by
You have the right to verify and access Personal Information held us about you and correct
You have the right to ask us not to process your Personal Information for direct marketing purposes. You can exercise your right to prevent such processing by indicating that you do not consent to direct marketing at the point at which we collect your Personal Information.
We will take reasonable steps to ensure that your Personal Information is accurate. To help us do this, please notify us of any changes to your Personal Information.
If you have questions or concerns about our privacy practices, you can contact us via firstname.lastname@example.org
Provide contact details including Name, Address, Phone number, Email and Website